CRM

Customer Relationship Management

 

CRM 

Retaining customer is the key to the success of any business. This not only requires that you give them a great experience in the theme parks/game centers but also remain in touch with them even after they leave. Parafait offers state of the art CRM functionality which includes promotion management, loyalty management, tiered membership programs and corporate guests programs.

  • Ability to define promotions – Both for game plays and products
  • Activate loyalty programs, using business rule engine to setup points accumulation rules
  • Set loyalty monetary equivalent value dynamically. Set expiry rules
  • Setup tiered membership programs, setup different discounts at different tiers of membership
  • Powerful marketing tools that allow you to connect with members through text, email, and social media using built in database marketing tools
  • Online portal to view the points balance and expiry