Enhancing Security for Park and FEC Operators
The integration of Kount and Semnox Solutions In the digital realm continues to grow, it’s important to all of us at Semnox that the leisure and entertainment industry does so as well. Amusement parks, waterparks, family entertainment centers (FECs) and the food and beverage sector alike must be able to provide both seamless customer experiences […]
Semnox’s Year in Review: Celebrating Achievements, Innovations, and Industry Impact in 2023
As we bid farewell to 2023, let’s reflect on a year filled with triumphs, innovations, and meaningful industry initiatives at Semnox Solutions. From groundbreaking achievements to pioneering innovations, we’ve left an indelible mark on the leisure and entertainment industry. More than just numbers, our achievements tell a story of impact. We have participated in over […]
How to Anticipate Your Guest’s Needs and Deliver Delight Consistently
People love it when you anticipate their needs and give them exactly what they want, without them having to ask for it. This is especially true in the entertainment and leisure industry — the brands that we love the most are the ones that fulfill our desires without us having to express them. There are […]
Cross-Sell & Up-Sell: Opportunities for FEC and Park Operators
With the challenging year that the entertainment and leisure industry has had, it’s more important than ever for both indoor and outdoor venues to find new opportunities to boost revenues while offering their guests good value for their money. While there are several strategies we can talk about, some can boost revenue in just a […]
Parafait Klaimprize: A Cutting-Edge Redemption Kiosk for Arcades
When the COVID-19 pandemic hit, most entertainment venues decided to lay low and cut costs. But Jeff Willy, owner of Loveland Laser Tag, Colorado, decided to take the opportunity to modernize his facility. He had noticed that the Redemptions Counter was often crowded with guests waiting for their turn to redeem gifts. Jeff found a […]
FEC Digital Transformation: The Complete Guide
If you look at the history of indoor entertainment venues, you will find that they all have different starting points. The world’s first bowling alley opened in New York on 1st January 1840. But by then, museums had already existed for almost 200 years — the first one was founded in 1677! Arcades are relatively […]
Making Data Work for You: Why Visualization Is Key
The human mind is a visual processor — 90% of the information that it captures is visual. When it comes to number crunching and analysis of information, visualization of data in a simple, yet effective way is the key to make data useful for your businesses. Data presented in a visual format makes it easier […]
How to Prolong the Life of Your Theme Park or Entertainment Venue Assets
Checklists save lives. Surgeons across the world have known this for many decades. Whenever a checklist system has been implemented in a hospital, it has reduced human error, leading to dramatic drops in mortality rates. In the entertainment industry, maintenance technicians are the equivalent of surgeons. Having a system in place to track the upkeep […]
Time Keeping with Radian: The RFID Wristband for Trampoline Parks
When you upgrade to an integrated trampoline park software, you want to make sure that you upgrade your hardware as well! While having the best of the technologies at your doorstep makes your experience as a business owner easier and cost-effective, it is also important to provide your guests with a seamless check-in and check-out […]
Theme Park Digital Transformation: The Complete Guide
In 2013, Disney Parks unveiled a billion-dollar initiative called MyMagic+ — a vacation management system that involved cutting-edge RFID wristband tickets and data analytics to tease out guest preferences. The intention was “to make visiting Disney parks less daunting and more amenable to modern consumer behavior.” They say that when Disney makes a move, it […]