FEC Digital Transformation: The Complete Guide
If you look at the history of indoor entertainment venues, you will find that they all have different starting points. The world’s first bowling alley opened in New York on 1st January 1840. But by then, museums had already existed for almost 200 years — the first one was founded in 1677! Arcades are relatively […]
Parafait Analytics Mobile App: Managing Your Entertainment Venue On-The-Go
As a business owner, your aim should be to focus on your business growth and not need to get caught up in micro-managing its day-to-day operations. Setting a reliable business plan and strategizing your business to align with its goals requires you to always have access to a high-level perspective on business operations, even on-the-go. […]
Reach Guests on WhatsApp With the Latest Parafait Integration
Communication is a key factor in building good relationships with customers. Being professional, yet personable in the way you interact with your customers is crucial to creating healthy, long-lasting relationships. In an era of fast-paced digital transformations, it becomes essential for businesses to move into spaces where people are comfortable communicating. As a business operator, […]
Top 5 Benefits of Push Notifications on FEC Mobile Apps
Family Entertainment Centers (FECs) across the world are increasingly using mobile apps to make it easier for their customers to purchase and recharge cards, check balance, and manage their accounts. These apps — like SmartFun from Semnox — are helping FEC operators create a holistic experience for their customers, by engaging them even outside the […]
How RFID Technology is Transforming Ticketing
Radio Frequency Identification, or RFID for short, is the technology that is redefining ticketing at water parks and theme parks. While these entertainment venues have traditionally relied on paper tickets, customers have come to expect wristbands and other forms of digital tickets in recent years. The secret to the success of RFID tickets lies in […]
POS User Interface: Impact on Revenue & Operational Costs
Point-of-Sale (POS) is the first point of customer interaction at any entertainment venue. The speed at which cashiers can process transactions makes a big impact on customer experience. The amount spent by a customer is likely to increase when the wait-time at the sales counter is short. So, it goes without saying that an easy-to-use […]
Online Bookings: Passing Trend or Here to Stay?
The COVID-19 pandemic has resulted in an accelerated adoption of digital technologies in all industries, and the entertainment industry is no exception. Online bookings, self-service kiosks, cashless payments, and similar technologies are helping venues across the world reopen quickly and safely. Expanding the Scope of Online Bookings The Online Booking module from Semnox is a […]
Reopening Amidst a Pandemic: How the Entertainment Industry Is Adapting
The COVID-19 pandemic and the associated lockdowns have had an outsized impact on the entertainment and leisure industry. Revenues of businesses in this industry have been impacted more severely compared to others, and some venues have even had to close. But there is hope — venues across the globe are gradually reopening with reduced capacities […]
Gamifying Player Experience With the Parafait Achievement Module
‘Gamification’ has been a buzzword in many disciplines for several years now — the idea that using points, badges, awards, and leaderboards, employee or customer engagement can be significantly increased. Of course, those of us in the entertainment industry know very well that games can be very engaging and addictive. To truly unlock the power […]
Party Reservations: Why You Need a Comprehensive Software
An essential tool that family entertainment centers need is a party reservation system. When customers want to book a hall or attraction for birthday parties or similar events, they must be able to do it quickly and easily. From the operator’s perspective, the system should allow for the seamless management of reservations from one place. […]