Game Master, a premier chain of Family Entertainment Centers with several locations across Indonesia recently completed the installation of Semnox’s Cashless Debit Card system at 35 of their locations. With a combination of several video games, arcade and redemptions, each of the centers roughly have an average of 100 game machines. Semnox has installed the 3.5 Inch color readers for the game machines that communicate over a wi-fi network. In addition to this, all the 35 locations are inter connected with Semnox’s card roaming feature that allows customers to purchase debit cards from one location and use the balance on the cards at the other locations. All of this happens in near real time synchronization allowing customers cards to roam across all locations.
“For Game Master it was important that the new system that was brought in not only addresses our concerns operationally but also increases customers satisfaction and convenience. With our card roaming feature, many customers find it convenient to use the same card across multiple locations which in a way increases customer loyalty and drives in more revenue” said Manuel, Owner, Game Master. “We are extremely happy with the way Semnox’s Cashless System has helped us and we look forward to working with them” he added.
“ We are happy to see more operators in this region convert to Semnox and our offering to this industry has helped us grow rapidly in a short span of time” Said Kiran Karanki, Director, Semnox Solutions. “Our card roaming feature has been well accepted in the industry by Multi-Site Operators considering the customer convenience and the ability to have a single system across all location for unified reporting. Our cloud based offering allows operators to remain competitive and scale easily without increasing their total cost of ownership” he added