corp.sales@semnox.com
Los Angeles

Privacy Policy

Effective date: September 19, 2025

Last updated: November 07, 2025

1. Introduction

This Privacy Policy describes how Semnox Solutions (“we”, “our”, “us”) collects, uses, and shares personal data when you visit our website https://www.semnox.com (“Service”).

If you do not agree with this policy, please do not use the Service. We may update this Policy, and the revised version will be effective from the date of publication on the website

2. Information We Collect

We may collect and process the following categories of personal data:

  • Name
  • Email Address
  • Mobile Number
  • Work Address
  • Technical Data (IP address, cookies, browser type, device information)
  • Inquiry details submitted via “Contact Us” form

3. Purpose and Legal Basis for Processing (GDPR Article 6)

We process your data for the following purposes and under the following legal bases:

Category of Data Purpose of Processing Legal Basis
Name, Email, Mobile, Inquiry Details (Contact Us Form) Respond to inquiries, provide requested information, sales & marketing follow-up Consent (Art. 6(1)(a)) and Legitimate Interest (Art. 6(1)(f))
Email (newsletter subscription, marketing updates) Send newsletters, promotions, marketing communications Consent (Art. 6(1)(a))
Technical Data (IP, cookies, device/browser info) Website functionality, analytics, fraud prevention Consent (non-essential cookies) and Legitimate Interest (essential cookies)
Billing / Transactional Data (if applicable) Payment processing, invoicing, compliance with tax laws Contract necessity (Art. 6(1)(b)) and Legal Obligation (Art. 6(1)(c))

4. How We Share Your Information

We may share your data with third-party service providers for:

  • Ad services
  • Analytics
  • Customer communication and CRM tools

We only transfer data to third parties who provide sufficient guarantees to implement appropriate technical and organizational measures in compliance with GDPR.

Third-Party Services We Use (with working links):

5. Retention of Your Information

We retain personal data only as long as necessary:

Data Type Retention Period
Inquiry/Contact Form Submissions Up to 5 years from the last recorded interaction/update in our CRM. If there is no interaction during this period, the data will be permanently deleted. Data will also be deleted earlier if a valid deletion request is submitted.
Marketing/Promotional Data Until consent is withdrawn
Technical Data (Cookies, Logs) Between session duration and 2 years, depending on cookie type

Residual anonymized or aggregated data may be retained indefinitely.

6. Your Rights under GDPR

As a data subject, you have the following rights (Articles 15-22 GDPR):

  • Right of Access
  • Right to Rectification
  • Right to Erasure (Right to be Forgotten)
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object to Processing
  • Right not to be subject to Automated Decision-Making (including profiling)
  • Right to Withdraw Consent at any time
  • Right to Lodge a Complaint with a Supervisory Authority

To exercise your rights, email us at marketing@semnox.com. We will respond within 30 days of receiving a verified request.

8. Automated Decision-Making

We do not use your personal data for fully automated decision-making or profiling that produces legal or similarly significant effects.

9. Security of Your Data

We implement technical and organizational measures to protect your data against unauthorized access, alteration, or loss. However, no method of transmission or storage is 100% secure.

10. Grievance / Data Protection Officer

If you have any concerns about our data practices, you can contact:

Data Protection Officer (DPO): Deepak Pillai

Semnox Solutions, Punja Building Annexe MG Road, Lalbagh, Karnataka 575003, India

Email: dpo@semnox.com