For Game Master, it was important that the new system that was brought in not only addresses our concerns operationally but also increases customer satisfaction and convenience. With our card roaming feature, many customers find it convenient to use the same card across multiple locations which in a way increases customer loyalty and drives in more revenue. We are extremely happy with the way Semnox’s Cashless System has helped us and we look forward to working with them.
We have been observing the constant innovation and growth of Semnox over the years. The professionalism they bring to the table is commendable. We have always associated with the best and when it comes to a card system we had tried two other card systems prior to this. However, Semnox surpasses both in terms of feature availability and prompt support. Moreover, they have an in-house development team that is very supportive with integrations and development.
Partnering with Semnox to roll out our RFID technology upgrade for our concept was one of the best decisions we have made at CEC in the last 5 years. We were concerned initially because Semnox was a smaller organization, but they exceeded our expectations in every way possible. Our operations team views Semnox as part of our organization, that is the best endorsement any vendor could hope for.
We have a unique concept where entertainment is combined with education for the kids so that the learning is fun and parents do appreciate these concepts. We have seen a strong acceptance of our offering. To continue with our growth strategy and continued innovation, we needed a partner with a solution for current needs but also one ready to work with us to expand on the solution footprint as we grow.
We took on a very ambitious system-wide upgrade, this upgrade was only possible with the correct partner. Early on it was clear that Semnox was willing and able to deliver on our demanding list of deliverables. We couldn’t be happier with the level of commitment the entire team at Semnox has shown.
Now I fully understand why people choose Semnox. High accuracy and the professional team are the characteristics of this project. I am extremely happy to share my positive experience using Semnox’s professional product Parafait core management software.
We have had a smooth rollout of stores across India with Semnox being a reliable partner. Continuous innovation backed with a dedicated support team has always been their cornerstone.
The Parafait platform is very robust and Semnox has been very responsive to our needs. Also, their Dallas, Texas based installation and tech support teams have been great to work with.
I understand how fortunate we are to have found such a wonderful group of people to work with. We are extremely appreciative of Semnox’ s efforts! I would give 11 stars on the scale of 1 to 10!