Cuando se trata de sistemas de gestión de parques temáticos y parques acuáticos, ¡Parafait de Semnox es insuperable! Parafait le permite automatizar procesos desde la emisión de boletos hasta la gestión de renuncias y le da un mayor control sobre las operaciones. Consigue Parafait y consigue todas las funciones del parque orientadas hacia un objetivo común: ¡ofrecer experiencias encantadoras para los huéspedes!
Esto es lo que nuestros clientes de todo el mundo tienen que decir de nosotros!
We were scouting for national/international solution providers for the aquarium and decided Semnox would fit the bill as they are well-established and have a wide presence in the domestic and international arena. Also, among the park fraternity, most of those who had used Semnox were happy with the services provided by them. Right from the beginning stages, even though there were no previous business connections with Semnox, we were in close touch with the friendly promoters. We had several rounds of brainstorming sessions with Semnox‘s team to come up with an apt solution for our aquarium also keeping in mind future expansions like the amusement park and water park. The installation process was handled by the Semnox team in close association with our operation team and was helpful in giving insights on what kind of reports will help us and also the finer nuances in terms of practical operations. The software is robust with a number of reports and the Semnox team is flexible when it comes to services.
On meeting with Semnox, we found that they specialize in this area and they have a good track record around the globe. Their Director, Kiran, has been quite accommodating which I think is extremely important especially in the service industry. We communicated with one of their clients and they gave a good recommendation and reference. Based on that, we chose Parafait. Based on what we’ve been through so far, I’m very happy with Semnox. They have been helpful and very accommodating of all our needs. The process so far has been smooth. One of my concerns before was about communication because we need to communicate daily between Indonesia and India, particularly during the early days of the post-implementation period. However, time difference and location have proved to be a non-issue since they’ve been addressing all our enquiries promptly so far. I believe they’ve done really well and I would recommend their service to anyone.
Semnox has become an integral part of our day to day business for more than 3 years. Semnox gives us immense flexibility in terms of offering various packages to our customers, building customer relationships and managing all our park operations digitally and thus allowing myself much more time to spend on business expansions. Their support has been excellent. They always seem to be ahead of technology to adapt to market demands. We have recently gone live with an online purchase module for all 5 places which has seen a good response from our customers. I think this will be an important feature as we start to operate more parks in the UK. Customers can top-up online and spend at any park operated by Greenspace. We curiously look forward to utilizing more of such features from Semnox in coming days.
We began this journey of overhauling our ticketing systems over a year ago. Before we finalized on Semnox, we did a lot of research about the various service providers in the industry from Indian to international players. Now, I am glad to say that we chose Semnox on this journey of ours. From the time we started listing our requirements to the time we finally trained our staff and went live, Team Semnox has been excellent and professional every step of the way. The icing on the cake was the glitch less transition from the old system to the new Semnox system. I would like to thank everyone at Semnox and my team at GRS for great effort in pulling off such a huge transition so smoothly.
My quest for a good cashless system required our solution partners to be innovative so we could stay on top of our competition and that’s exactly what I found with Semnox. Having reviewed several park management systems over a period of 3 years, I saw that most of them were stagnant with their product functionality. Semnox were not only able to fit our needs as of today, but were also able to demonstrate that their product roadmap would help us achieve our goals in the future.
We chose to work with Semnox to adopt a cashless solution after seeing their 360° solution at some amusement parks in the UK. We are keen to utilize all the solutions that Semnox has to fully automate our parks. The first phase of installation has gone well and we are looking forward to the next. The implementation that was carried out in phases has been very well-planned and executed. Semnox has been able to provide solutions for different kinds of business operations at Funtasia.
Semnox’s ticketing system was engineered to equip our ticketing agents and customers with an advanced digital ticketing platform. This has improved our customer satisfaction and reduced the time we spend in our day end reconciliation. Our collaboration with Semnox has been mutually beneficial and we look forward to extending this relationship by implementing their cashless solution combined with the ticketing system for our next events.
It's been a 3 years of successful business association with Semnox. Not only am I happy with the way the system is operational at Fantasy Island but also it gives me immense confidence to introduce innovative concepts and ideas in the park and in future projects. Semnox is always one step ahead in terms of technologies and their support.
Semnox has been wonderful to work with. Their customizable platform has brought the flexibility we needed to guarantee client safety without compromising their experience.
I had been planning to introduce cashless solutions in my park and had been looking for the best solution provider to meet my business needs. Semnox was recommended to me by many fellow amusement operators in the industry. I am very happy about the way my requirements have been understood and implemented at my park by Semnox Systems. Ever since Semnox Cashless Solution has been implemented, it feels like my life has switched to more digital than manual. There are no worries about managing the operations through tokens. Everything runs on the Funpass or Funband as it should and all the reports are just a click away. This system has not only enhanced customer experience at our park but also made the life of our staff hassle-free.
No hay un tamaño mínimo como tal. El sistema funciona bien para un pequeño parque, así como uno grande. Incluso se puede utilizar para múltiples ubicaciones.
Parafait es un sistema integrado de gestión de parques temáticos y parques acuáticos, lo que significa que es una plataforma única para gestionar todas las operaciones de su parque temático o parque acuático.
Sí, el sistema Parafait se puede integrar y utilizar para todas las transacciones financieras dentro del parque.
Sí, el sistema es escalable y se puede utilizar para varias ubicaciones. Además, con Parafait, todas tus ubicaciones pueden ser gestionadas desde la propia empresa.
En función del tamaño y la complejidad del proyecto, el tiempo de configuración oscila entre 4 semanas y 12 semanas.
Semnox ofrece asistencia postventa de primera clase: Cada una de nuestras oficinas y socios locales cuenta con el personal capacitado necesario para apoyarle. Además, nuestro centro de asistencia global ofrece asistencia 24x7, con un ingeniero siempre disponible en línea.
The ticketing approach depends on the geography, size, business nature & park requirement. We provide consulting expertise on the same. That said, from a systems standpoint, we have the capacity to support any approach/s.
Sí, Semnox proporciona cerraduras RFID de alta calidad de hecho coreano. El módulo integrado Parafait de Administración de Parques también tiene la capacidad de gestionar las operaciones de taquilla.
Sí. Con el enfoque de soluciones integradas, Semnox tiene la capacidad de gestionar todas las operaciones del parque sin transacciones en efectivo.
Semnox tiene sus propios kioscos de emisión de boletos de autoservicio, que soportan todos los aspectos de las operaciones de emisión de boletos y F&B en un parque.
Sí, Semnox proporciona tarjetas, pulseras y códigos RFID/código de barras/QR cifrados con seguridad de alta calidad, y mucho más, en función de los requisitos del cliente.
Sí. Semnox ofrece una variedad de opciones de puertas de control de acceso para parques, en función de los requisitos. Nuestro sistema también tiene la capacidad de integrarse con puertas de control de acceso de terceros.
Nuestro equipo de expertos ha manejado docenas de proyectos de gestión del cambio para parques a lo largo de los años. Si estos parques son pequeños o grandes, la transición se ha ejecutado de la manera más profesional y eficiente. Los estudios de caso de nuestro pasado e implementaciones en curso son un testimonio de esto.
Simplify access to facilities and create delightful experiences that have your guests coming back for more! Build customer stickiness, while reducing errors and pilferage.
See, track, and manage all vital points in your F&B operations. So, nothing slips through the gaps – be it guest preferences or inventory needs.