Parafait’s CRM for FECs helps you look at the world through your customer’s eyes and engage them even after they’ve left the venue. With promotion management, loyalty management, tiered membership programs, and corporate guest programs, this arcade CRM solution has it all! This is the beginning of stellar relationships!
Features
Define promotions for gameplays and products
Activate loyalty programs using business rule engine to setup points accumulation
Set up tiered membership programs with different discounts at different tiers
Redemption of loyalty points through integration with the Inventory & Redemptions module.
Connect with guests on their preferred medium using built-in marketing tools
An online portal to view the points balance and expiry
Launch targeted campaigns using captured customer data
Benefits
Benefits
Stay in Touch Meaningfully
Reach your customers via text, email, or social media and share just what they want — engage them meaningfully on the platforms and mediums that they prefer.
Stay in Touch Meaningfully
Create Inviting Offers
Points, new cards, discounts, customized entertainment packages. If you want to create offers your guests love, then the sky's the limit!
Create Inviting Offers
Gain from Strategic Reporting
Did a loyalty initiative soar? Implement it in a different venue. Track behaviors of returning customers. Strategize to attract new ones. You’re not limited by dated technology anymore.
