When it comes to Theme Park and Water Park Management Systems, Semnox’s Parafait is second to none! Parafait allows you to automate processes from ticketing to waiver management and gives you greater control over operations. Get Parafait and get all park functions geared towards a common goal: delivering delightful guest experiences!
Here’s what our clients from across the world have to say about us!
We were scouting for national/international solution providers for the aquarium and decided Semnox would fit the bill as they are well-established and have a wide presence in the domestic and international arena. Also, among the park fraternity, most of those who had used Semnox were happy with the services provided by them. Right from the beginning stages, even though there were no previous business connections with Semnox, we were in close touch with the friendly promoters. We had several rounds of brainstorming sessions with Semnox‘s team to come up with an apt solution for our aquarium also keeping in mind future expansions like the amusement park and water park. The installation process was handled by the Semnox team in close association with our operation team and was helpful in giving insights on what kind of reports will help us and also the finer nuances in terms of practical operations. The software is robust with a number of reports and the Semnox team is flexible when it comes to services.
On meeting with Semnox, we found that they specialize in this area and they have a good track record around the globe. Their Director, Kiran, has been quite accommodating which I think is extremely important especially in the service industry. We communicated with one of their clients and they gave a good recommendation and reference. Based on that, we chose Parafait. Based on what we’ve been through so far, I’m very happy with Semnox. They have been helpful and very accommodating of all our needs. The process so far has been smooth. One of my concerns before was about communication because we need to communicate daily between Indonesia and India, particularly during the early days of the post-implementation period. However, time difference and location have proved to be a non-issue since they’ve been addressing all our enquiries promptly so far. I believe they’ve done really well and I would recommend their service to anyone.
Semnox has become an integral part of our day to day business for more than 3 years. Semnox gives us immense flexibility in terms of offering various packages to our customers, building customer relationships and managing all our park operations digitally and thus allowing myself much more time to spend on business expansions. Their support has been excellent. They always seem to be ahead of technology to adapt to market demands. We have recently gone live with an online purchase module for all 5 places which has seen a good response from our customers. I think this will be an important feature as we start to operate more parks in the UK. Customers can top-up online and spend at any park operated by Greenspace. We curiously look forward to utilizing more of such features from Semnox in coming days.
We began this journey of overhauling our ticketing systems over a year ago. Before we finalized on Semnox, we did a lot of research about the various service providers in the industry from Indian to international players. Now, I am glad to say that we chose Semnox on this journey of ours. From the time we started listing our requirements to the time we finally trained our staff and went live, Team Semnox has been excellent and professional every step of the way. The icing on the cake was the glitch less transition from the old system to the new Semnox system. I would like to thank everyone at Semnox and my team at GRS for great effort in pulling off such a huge transition so smoothly.
My quest for a good cashless system required our solution partners to be innovative so we could stay on top of our competition and that’s exactly what I found with Semnox. Having reviewed several park management systems over a period of 3 years, I saw that most of them were stagnant with their product functionality. Semnox were not only able to fit our needs as of today, but were also able to demonstrate that their product roadmap would help us achieve our goals in the future.
We chose to work with Semnox to adopt a cashless solution after seeing their 360° solution at some amusement parks in the UK. We are keen to utilize all the solutions that Semnox has to fully automate our parks. The first phase of installation has gone well and we are looking forward to the next. The implementation that was carried out in phases has been very well-planned and executed. Semnox has been able to provide solutions for different kinds of business operations at Funtasia.
Semnox’s ticketing system was engineered to equip our ticketing agents and customers with an advanced digital ticketing platform. This has improved our customer satisfaction and reduced the time we spend in our day end reconciliation. Our collaboration with Semnox has been mutually beneficial and we look forward to extending this relationship by implementing their cashless solution combined with the ticketing system for our next events.
It's been a 3 years of successful business association with Semnox. Not only am I happy with the way the system is operational at Fantasy Island but also it gives me immense confidence to introduce innovative concepts and ideas in the park and in future projects. Semnox is always one step ahead in terms of technologies and their support.
Semnox has been wonderful to work with. Their customizable platform has brought the flexibility we needed to guarantee client safety without compromising their experience.
I had been planning to introduce cashless solutions in my park and had been looking for the best solution provider to meet my business needs. Semnox was recommended to me by many fellow amusement operators in the industry. I am very happy about the way my requirements have been understood and implemented at my park by Semnox Systems. Ever since Semnox Cashless Solution has been implemented, it feels like my life has switched to more digital than manual. There are no worries about managing the operations through tokens. Everything runs on the Funpass or Funband as it should and all the reports are just a click away. This system has not only enhanced customer experience at our park but also made the life of our staff hassle-free.
Our expert team has handled dozens of Change Management projects for Parks over the years. Whether these parks are small or large, the transition has been executed in the most professional & efficient manner. The case studies of our past & ongoing implementations are a testament to this.
Semnox offers world-class after-sales support — each of our local offices and partners have the necessary trained personnel to support you. In addition, our global support center offers 24x7x365 support, with an engineer always available online.
Yes, the system is scalable and can be used for multiple locations. Further, with Parafait, all your locations can be managed from the Corporate itself.
Yes. With the integrated solutions approach, Semnox has the capability of managing all park operations without cash transactions.
Semnox has its own Self-Service Ticketing Kiosks, that support all aspects of ticketing & F&B operations in a Park.
Yes, Semnox provides high-quality, security-encrypted RFID/Barcode/QR Code based cards, wristbands and more, based on customer requirements.
Parafait is an integrated theme park and water park venue management system — which means that it’s a single platform for managing the entire operations of your theme park or water park.
There is no minimum size as such. The system works well for a small park as well as a large one. It can even be used for multiple locations.
Yes, the Parafait system can be integrated and used for all financial transactions within the park.
Yes, Semnox does provide Korean-made, high-quality RFID locks. The integrated Parafait Park Management module also has the capability of managing locker operations.
Yes. Semnox provides a variety of Access Control Gates options for Parks, based on the requirements. Our system also has the capability of integrating with third-party Access Control Gates.
Based on the size and complexity of the project the setup time is anywhere between 4 weeks to 12 weeks.
The ticketing approach depends on the geography, size, business nature & park requirement. We provide consulting expertise on the same. That said, from a systems standpoint, we have the capacity to support any approach/s.
Simplify access to facilities and create delightful experiences that have your guests coming back for more! Build customer stickiness, while reducing errors and pilferage.
See, track, and manage all vital points in your F&B operations. So, nothing slips through the gaps – be it guest preferences or inventory needs.