In the last decade, we have seen many theme parks and amusement parks launch their own websites. The next logical step has been to also include the option of purchasing tickets and other items on the same website. In 2020, online ticketing isn’t just a nice-to-have option — it is becoming […]

Point-of-Sale (POS) is the first point of customer interaction at any entertainment venue. The speed at which cashiers can process transactions makes a big impact on customer experience. The amount spent by a customer is likely to increase when the wait-time at the sales counter is short. So, it goes without […]

The COVID-19 pandemic has resulted in an accelerated adoption of digital technologies in all industries, and the entertainment industry is no exception. Online bookings, self-service kiosks, cashless payments, and similar technologies are helping venues across the world reopen quickly and safely.  Expanding the Scope of Online Bookings The Online Booking module […]

The COVID-19 pandemic and the associated lockdowns have had an outsized impact on the entertainment and leisure industry. Revenues of businesses in this industry have been impacted more severely compared to others, and some venues have even had to close.  But there is hope — venues across the globe are gradually […]

‘Gamification’ has been a buzzword in many disciplines for several years now — the idea that using points, badges, awards, and leaderboards, employee or customer engagement can be significantly increased. Of course, those of us in the entertainment industry know very well that games can be very engaging and addictive. To […]

An essential tool that family entertainment centers need is a party reservation system. When customers want to book a hall or attraction for birthday parties or similar events, they must be able to do it quickly and easily. From the operator’s perspective, the system should allow for the seamless management of […]

Amusement destinations like amusement parks, museums and zoos mostly see Online Ticketing Aggregators (OTAs) as an additional source of revenue or an extended platform for selling tickets. But it is also possible to create an integrated system by bringing the OTA and the onsite venue management system together. This is what […]

As we see increasing digitization of all aspects of the amusement centre and theme park management, waiver management is also going digital. With handheld tablets that the staff can carry on the floor and the possibility of signing waivers online, signing a waiver has become quick and convenient.  But you might […]

So you have been put in charge of selecting a theme park ticketing system. Of course, you want to pick a system that meets the needs of your park today, as well as the needs that will arise in the future. Moreover, your ticketing system is an integral part of park […]

The success of an entertainment venue primarily depends on two factors — the new customers it is able to attract and the frequency with which guests visit the venue. There are many ways to go about increasing these, but no matter what approach you take, the system that you use to […]